Claims & Technical Documentation
Service Advisory

Claims & Technical Documentation

Protecting your project with sound technical justification and clear documentation.

As required
Typical Duration
Senior Engineers, Technical Writers
Assigned Team
Remote / On-site as needed
Location Model
EPC Support
Client Focus
Service Overview

Independent Technical representation & Field Support

Disputes, delays, and variation orders are common in large industrial projects. When EPC contractors or owners face claims, generic legal arguments fail. Resolving these issues requires robust, forensic chemical process engineering analysis and clear documentation.

We provide independent technical analysis to support or defend claims, as well as the development of comprehensive plant operating manuals.

Service Specifications
Service Number
Service 11
Target Client Group
EPC Contractor Technical Partner
Operational Model
Dedicated engineering support focusing on execution quality, risk mitigation, and performance guarantees.
Scope of Service

Scope of Deliverables & Core Execution

Deliverable 01

Forensic analysis of process data and DCS logs to substantiate or defend technical claims

Deliverable 02

Preparation of technical reports for variation orders, design additions, and scope changes

Deliverable 03

Root Cause Analysis (RCA) of process or equipment failures for insurance and dispute purposes

Deliverable 04

Development of plant operating manuals, SOPs, laboratory manuals, and safety guides

Deliverable 05

Preparation of technical documentation packages for environmental or regulatory compliance

Deliverable 06

Expert witness support and technical advisory during contract disputes or arbitrations

Execution Roadmap

Service Engagement & Execution Workflow

01

Information Gathering

Collect DCS archives, laboratory reports, design criteria, project correspondence, and log sheets.

02

Technical Investigation

Execute process event reconstructions, kinetic simulations, and physical inspections of failed components.

03

Data Analysis & Synthesis

Perform material/heat balances, metallurgical checks, or flow modeling to substantiate findings.

04

Report Drafting

Compile detailed, technical reports with clear timelines, chemical justifications, and reference standards.

05

Documentation Delivery

Hand over finalized reports for claims or release finalized operating and maintenance manuals.

Why Kafaah

Proven Field Capabilities & Technical Depth

Data-Driven Justifications: We base our reports on chemical engineering thermodynamics, mass/energy balances, and DCS trends.

By Engineers for Operators: The manuals and guides we develop are not generic templates — they are practical tools tailored to your plant configuration.

Risk Management

Critical Risks Managed & Mitigated

Unsubstantiated Variation Claims

De-risk variation claims by backing them with thermodynamic calculations and DCS proof.

Generic SOP Incidents

Prevent accidents or quality deviations caused by operators following generic, non-site-specific operating guides.

Disagreement on Delays

Resolve disputes regarding commissioning delays by detailing exact process reasons (e.g. off-spec feed, utility lack).

Request Technical Consult

Ready to Secure Your Claims & Technical Documentation Deliverables?

Partner with independent technical advisors to safeguard your construction phase, pre-commissioning readiness, or operational efficiency.

Consult with our experts